The pandemic came as a global tsunami, an unexpected viral wave that was difficult for all sectors of society to cope with. However, the hardest hit of all has undoubtedly been the health sector. A sector that not only had to deal with the consequences of the virus but also had to continue to attend to the rest of the population’s health needs as far as possible. Improvised management, and against the clock, in which digitalization has been the key to adapting. In this way, it was demonstrated that the digital sprout that has been cultivated for some time in the health system is really a change of model that has not only arrived at a time of need but is an evolution that must not be reversed.
The high level of virus infection and the importance of prevention and protection measures have led to a complete rethink of the current model for healthcare professionals, both in their relationship with patients and with their own colleagues, and even with family members.
A transformation that has come about so unexpectedly and quickly that it may even generate doubts among the population and medical professionals themselves. Can technology dehumanize the doctor-patient relationship? Do the new digital tools detract from the work of professionals?
However, technology is already present in almost all areas of our daily lives. In fact, the hospital system is no stranger to it, since advances such as the digital medical record have been made so far.
For this great leap forward that involves a much broader digitalization of healthcare, the most important thing is to use the right tools to build a system focused on providing value to both patients and professionals. Solutions capable of adding to the commendable effort made by healthcare professionals and, in turn, improving the quality of care and the overall patient experience.
How can technology add value to the healthcare process?
A person who comes to a healthcare center with a need often comes up against a multitude of obstacles and challenges that interfere with their care and undermine the patient’s experience. An example of this is the different departments or teams that a patient may go through, points of contact where they have to repeat information, change interlocutors, etc.
On the other hand, medical professionals must not only attend to that patient but also deal with different tasks that interfere with their work, devalue them and even frustrate their work.
However, by employing the right technology, the most important thing is possible: not losing sight of a patient and their vital need for care.
Our solutions, focused on two of the most important and complex areas such as the Surgical Block and the Emergency Room, are integrated at the service of the patient, providing the essential information so that care is fully synchronized and coordinated between the different care teams.
Through the real-time location offered by RTLS, it is possible to go a step further and offer a complete experience in which the patient is fully located within the healthcare facilities. Any professional can have quick access to all their detailed information from a device as common as a smartphone or tablet. Knowing their status at all times allows the whole process to be much more fluid between the different departments, which are informed and notified at all times of changes in location and, therefore, of the needs they require.
MYSPHERA, digital solutions aimed at adding value to the patient experience and the work of medical professionals.
